Chats across four messengers
WhatsApp by QR code and Business API, Telegram bot and personal account, Instagram Direct, and Facebook Messenger.
Chat translation right in Kommo
WhatsApp Translator and Telegram Translator for Kommo
Customers write in their language. You read and reply in yours. AnyLinga translates messages both ways right in Kommo chats.
7-day trial · No credit card · 1,000 translations
What is the language barrier costing your business?
Manual translation takes up work time. Requiring foreign language skills limits your hiring options.
440 hours
per year across the team
5 sales reps, 40 messages a day, 30 seconds per translation
$18,000
per year in language pay premiums
Example: 5 employees, a $300 monthly surcharge each
Manual translation cost calculator
$
Per day per sales rep
Per year across the team
Annual cost of time spent translating
Calculation model: 22 workdays per month, 12 months. This is the cost of work time, not guaranteed cash savings.
While your sales rep translates, your customer waits.
Each switch between the CRM and a translator interrupts the conversation. Replies take longer than they need to.
Hire for sales skills, not language skills.
Your sales reps communicate in their native language. Customers receive messages in theirs. Translation happens automatically in Kommo.
AnyLinga removes the language barrier right in your chats.
No copying messages. No switching windows. No need to require every sales rep to speak a foreign language.
These figures are illustrative calculations, not guaranteed results.
How to translate WhatsApp messages in Kommo
-
1
Connect Kommo and a channel
Connect AnyLinga to Kommo and add WhatsApp, Telegram, or another supported messenger.
-
2
Enable translation for your team
In "Processing Rules," enable "Translation" and set a language for each employee who needs it. Everyone else will see untranslated messages.
-
3
Write in your own language
Read and reply in your language in Kommo. AnyLinga detects and remembers the customer's language, translates your reply, and sends it to the messenger.
What the AnyLinga chat translator handles
Original and translation side by side
Both texts are visible in Kommo. The "Customer's Eyes" widget in the lead card shows the customer's original messages.
Voice messages and file captions
Photo, video, and document captions are translated. WhatsApp and Telegram voice messages are transcribed into text and translated when translation is enabled.
Choose between two engines
DeepL takes about 0.3 seconds per message for everyday conversations. ChatGPT takes about 2 seconds and is more accurate with terminology and less common languages. The price is the same.
A glossary for names
Add brand names, products, and plan names to the glossary. These words will stay untranslated.
Languages for teams and customers
Your team can work in 9 languages, including Russian. Customers can also use Arabic, Chinese, Hindi, and more than 20 other languages.
Channel and translation pricing
- $21 per connected channel per month. The number of employees doesn't affect the price.
- 3,000 translations per month with the first channel, plus 1,000 for each additional channel. Unused translations don't roll over.
- 1 credit equals one translated message of any length.
- Additional packs: 2,000 translations for $15; 10,000 for $60; 50,000 for $250.
- Packs are valid for one year and are used after your monthly allowance. When translations run out, messages are delivered without translation.
- 7-day trial, no credit card required: up to 5 channels and 1,000 translations.
Frequently asked questions
Can I use AnyLinga without translation?
Yes. AnyLinga connects messengers to Kommo chats and can work without translation. You can enable translation for just part of your team: each employee has a separate toggle and target language.
Do I need to choose each customer's language?
No. AnyLinga automatically detects the customer's language and remembers it for each conversation. The sales rep's reply is translated into that language.
Which messages don't use credits?
If a message is already in the target language, it's delivered without translation or a credit charge. Repeat translations of the same text come from the cache and are also free.
Where do I enable voice message translation?
Go to "Processing Rules" → "Automations" → "Voice transcription". AI transcribes WhatsApp and Telegram voice messages into text. If translation is enabled, the text is translated into the sales rep's language.
Are message signatures and prefixes translated?
Yes. Prefixes and signatures added to outgoing messages are translated along with the message text.
Try chat translation in Kommo
Sign up, connect a channel, and enable translation for the employees who need it. Get 7 days without a credit card, up to 5 channels, and 1,000 translations.
Sign up