How to connect a personal Telegram account to Kommo

Updated: 2026-10-23

Use AnyLinga to connect an employee's personal Telegram account to Kommo. The connection uses Telegram Business and an assistant bot. You do not need to enter a phone number or login code in AnyLinga.

This option supports personal chats only. To connect a bot or groups, see the Telegram bot guide.

What you'll need

Access to AnyLinga and your Kommo account.
Telegram Premium for the account owner. The connection uses Telegram Business.
Access to Telegram on the account owner's phone.

Where to start

1. Open the channel list

Go to Channels and open the Direct tab.
Find Telegram personal account under Incoming Message Sources.

The “Channels” page with the “Telegram personal account” row under incoming message sources.

Each account is a separate channel at $21 per channel per month on any plan. You can connect channels regardless of your plan. During the 7-day trial, you can connect up to 5 channels. See pricing for details.

How to connect a personal Telegram account

2. Get a setup link for the account owner

On the Channels page, turn on the toggle in the Telegram personal account row.
In the Setup link ready window, click Copy and send the link to the person whose account you are connecting. They must open it in Telegram on their phone.
If you are connecting your own account, use Open link.
To connect additional accounts, click + Add another.

The “Setup link ready” window with “Open link” and “Copy” buttons and personal account connection statuses.

3. Create an assistant bot

Ask the account owner to follow the link and tap Open in Telegram.
In Telegram, tap Start, then Create assistant bot.

Chat with the AnyLinga bot after /start: the «Step 1 of 2» message and highlighted «Create assistant bot» button.

Telegram «Create Bot» window with the name AnyLinga Assistant and username; the «Create» button is highlighted.

4. Enable assistant mode in @BotFather

The account owner must send the /mybots command to @BotFather and select the bot they created.
Then open Bot Settings → Secretary Mode and select Turn on.

End of the instructions from the AnyLinga bot and highlighted «Open @BotFather» button.

Assistant bot page in @BotFather; Bot Settings is highlighted.

Mode Settings in @BotFather: the Secretary Mode toggle is on and highlighted.

5. Add the bot to Telegram Business

On the account owner's phone, open Telegram → Settings → Telegram Business → Chatbots.
First, enable All Chats and Reply on Your Behalf.
Then add the assistant bot.

Telegram «Settings»; «Telegram Business» is highlighted.

«Telegram Business» section; «Chatbots» is highlighted.

«Chat Automation» screen with the assistant bot found; the «Add» button is highlighted.

The account owner needs Telegram Premium for this connection.

6. Check the statuses and new chat settings

In your AnyLinga account, track these stages: Waiting for setup link click → Waiting for assistant bot creation → Bot ready — waiting for Business Connection.
Check the Distribute new chats among managers setting.
To disconnect the account, turn off the toggle and confirm in the Disconnect personal Telegram? window.

«Incoming Message Sources» section in AnyLinga: «Telegram personal account» is connected, and the toggle is on and highlighted.

Disconnecting personal Telegram deletes the assistant bot.

Personal account limitations

This option supports personal chats only, not groups. Groups can only be connected through a Telegram bot, not a personal account.

Reactions in Business chats are not supported.

What happens after connection

Chats arrive in Kommo from the AnyLinga source through the Telegram channel. The pipeline, stage, and responsible manager are set in Processing Rules. See where chats and deals go for details.

Did you find this article helpful?

Get in touch

We reply during business hours.

Already using AnyLinga?

Describe your question and we'll reply on WhatsApp or by email.

New to AnyLinga?

Try it yourself, or we'll set it up for you when you pay for the first month.

Try it free