From Kommo’s native integration to Marketplace add-ons: which ones connect by QR code or through the official API, which bring groups, Instagram and Facebook, what each costs, and when the native one is enough.
Key takeaways
Short answer: if you only need the official WhatsApp API on one number and your plan’s limit is enough, Kommo’s native integration does the job with no extra fee. For groups, your phone’s number via QR code, several channels with their own rules, or translation, use a Marketplace integration — the table below shows what each one states.
The Marketplace inside Kommo may have more options than the public website; these are the ones we could verify.
| Solution | WhatsApp QR | Official API | WhatsApp groups | Instagram / Facebook | Telegram | Translation | Published price | Trial |
|---|---|---|---|---|---|---|---|---|
| Kommo (native) | No (Lite off current pages) | Yes, with coexistence | No | Yes / Yes | Bot | Not stated | No Kommo fee; messages paid to Meta | Kommo trial, 14 days |
| AnyLinga (our product) | Yes | Yes | Yes | Yes / Yes | Bot and personal account | Yes, optional | $21 per channel/month | 7 days, no card |
| ChatApp | Yes | Yes | Yes | Not stated | Personal and bot | Not stated | Not published | 3 days |
| E-chat | Yes | Not stated | Not stated | Not stated | Yes | Not stated | $15.99 per number/month | 7 days |
| Message.help | Not stated | Yes | Not stated | Not stated | Not stated | Not stated | From €35/month | Free plan |
| Radist.online | Yes | Yes | Yes, on the Standard plan | Not stated | Yes | Not stated | $10–12 (Starter) or $39–48 (Standard) per number/month, billed in rubles | 3 days, no card |
| Umnico | Yes | Not stated for Kommo | Yes | Yes / Yes | Personal and bot | Not stated | From $19.5/month | Yes, length not stated |
| Wazzup | Yes | Yes | Yes, on the Pro and Max plans | Yes / Not stated | Account and bot | Not stated | $15 / 30 / 45 / 90 per channel/month | 3 days |
| WhatCRM (Telphin) | Yes | Yes | Yes | Not stated | Yes (separate integration) | Not stated | $21.90 / 30 / 50 per connection every 30 days | 3 days |
| YouMessages | Not stated | Separate Cloud API page | Not stated | Not stated | Yes | Not stated | Not published | Demo of up to 3 days |
Kommo’s official integration connects your number to Meta’s Cloud API, is available on every plan (including the 14-day trial), and Kommo charges no fee for it — you pay Meta for messages. It has a coexistence mode (the same number in the WhatsApp Business app and in Kommo), but according to Kommo, group chats are not synchronized. The number of connected WhatsApp numbers depends on the plan: 1 per user on Base, 3 (+1 per extra user) on Advanced, unlimited on Pro and Enterprise. Automatic lead assignment: from Advanced. How to connect the official API to Kommo.
Connects WhatsApp by QR code (with groups and multiple numbers) and through the official API, plus Telegram (bot and personal account), Instagram and Facebook — each connection is a separate channel in Kommo with its own pipeline, stage and routing (a fixed agent or rotation). It is the only one on this list that advertises automatic translation (optional, per employee). It also has scheduled sending and voice message transcription. $21 per channel/month, with no limit on employees; 7-day trial, no card required. WhatsApp groups in Kommo.
On its Kommo integration page, ChatApp lists WhatsApp Web (via QR, by phone number), WhatsApp Business API and Telegram (personal and bot), and says group conversations are created as their own cards in Kommo. Multiple channels and numbers are supported. Price not published (a calculator on the site); 3-day trial. ChatApp page.
Has a page on Kommo’s website: connects personal WhatsApp, Viber and Telegram numbers by QR code and lets you assign each number to a pipeline or team. Available on all Kommo plans, including the trial. On E-chat’s own site, WhatsApp costs $15.99 per number/month (the service’s general price); 7-day trial. Groups: not stated. Page on Kommo.
Connects the WhatsApp Business API to Kommo. The site menu says “from 35 €/month” and there is a free plan; the price unit and any other channels in Kommo are not stated. Message.help page.
Offers regular WhatsApp and the WhatsApp Business API in Kommo, plus Telegram, with “cascade lead routing”. Groups: on the Standard plan. Prices per number: Starter $10–12/month and Standard $39–48/month (the lower figure is with annual payment); official API $48–60/month; billed in rubles at the day’s exchange rate. 3-day trial, no card required. Radist page.
Connects multiple WhatsApp numbers to Kommo by QR code, with group chat support in the widget, plus Instagram, Facebook and Telegram (personal and bot) and automatic distribution of incoming requests. From $19.5/month; a trial is available. Official WhatsApp API: Umnico lists it only for amoCRM and Bitrix24. Umnico page (in Portuguese).
Connects WhatsApp, the WhatsApp Business API (including coexistence), Telegram, Instagram (messages and comments) and Viber to Kommo, and distributes clients among salespeople. Plans per channel: $15 (Start), $30 (Inbox), $45 (Pro) and $90 (Max) per month; groups only from Pro. The official API price is not on the plans page. 3-day trial. Wazzup page.
Has a page on Kommo’s website: WhatsApp by QR code and through the Cloud API, up to 50 connections per widget, groups on all plans, and random or even lead distribution; Telegram is a separate integration. Price table: $21.90 (Start), $30 (Pro) and $50 (Enterprise) per connection every 30 days — the header of the same page says “$18.90 per month” without explaining the difference. 3-day trial; requires the Kommo Base plan or higher. Page on Kommo.
Says it is in the Kommo Marketplace (“enter youmessages”), connects multiple WhatsApp and Telegram numbers, each as its own source with its own pipeline, and has a bot builder. Connection method, groups and price not stated; demo of up to 3 days. YouMessages page.
Here Kommo’s native integration covers the essentials on every plan:
Among third-party integrations, only AnyLinga (Instagram and Facebook), Umnico (Instagram and Facebook) and Wazzup (Instagram) state these channels for Kommo. They make sense when you want the same routing, translation or service rules across all channels in one place.
| You need | What to look at |
|---|---|
| Only the official API on one number, no groups | Kommo’s native integration (no extra fee) |
| Keep the WhatsApp Business app on your phone | Coexistence in the native integration or in Wazzup |
| WhatsApp groups inside Kommo | AnyLinga, ChatApp, Umnico, WhatCRM (on all plans); Wazzup (Pro/Max); Radist (Standard) |
| Many numbers with different pipelines | Check your Kommo plan’s limit and each integration’s price per number/channel |
| WhatsApp, Instagram, Facebook and Telegram under the same rules | AnyLinga or Umnico (both state all four channels) |
| Serving clients in another language | AnyLinga (the only one that advertises translation) |
Meta’s charges for the official API apply to any integration: rates by country are on Meta’s pricing page.
Written by
Max Shishkin — founder of AnyLinga
Solo founder building AnyLinga from Argentina. Read the founder story.
QR-code WhatsApp with groups, the official API, Telegram, Instagram and Facebook, with lead rotation and optional translation. 7 days, no card.
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