Compare options ↓
Which Kommo WhatsApp integration should you choose?
Start with your situation. Each card shows the solutions that, according to the vendors’ own pages, cover that case.
Simplest option
I only need one official WhatsApp number in Kommo
Kommo’s native integration may be enough. Kommo charges no fee for it; messages are paid to Meta.
When it is enough
I need to connect WhatsApp by QR code
Your phone number keeps working and also shows up in Kommo, like a linked device.
AnyLingaChatAppE-chatRadistUmnicoWazzupWhatCRM
I work with WhatsApp groups
State support for WhatsApp groups inside Kommo:
AnyLingaChatAppUmnicoWhatCRM (Pro and Enterprise plans)Wazzup (Pro and Max plans)Radist (Standard plan)
Kommo’s native integration does not sync groups.
I want WhatsApp + Telegram + Instagram + Facebook
State all four channels in Kommo:
AnyLingaUmnicoKommo native
In native Kommo, WhatsApp is official API only and Telegram is bot only.
My team and my clients speak different languages
AnyLinga is the only solution in this comparison that advertises built-in automatic translation.
See how it works
Quick comparison
| I need… | Options |
| Just one official WhatsApp | Kommo native. The official API is also offered by AnyLinga, ChatApp, Message.help, Radist, Wazzup, WhatCRM |
| WhatsApp by QR code | AnyLinga, ChatApp, E-chat, Radist, Umnico, Wazzup, WhatCRM |
| WhatsApp groups | AnyLinga, ChatApp, Umnico; WhatCRM (Pro and Enterprise); Wazzup (Pro and Max); Radist (Standard) |
| WhatsApp + Telegram + Instagram + Facebook | AnyLinga, Umnico; Kommo native (WhatsApp official API only, Telegram bot only) |
| Several numbers | Kommo native (limit per plan), AnyLinga, ChatApp, E-chat, Radist, Umnico, WhatCRM, YouMessages |
| Automatic routing between salespeople | Kommo native (from the Advanced plan), AnyLinga, Radist, Umnico, Wazzup, WhatCRM (Pro and Enterprise) |
| Automatic translation | AnyLinga |
If a solution is missing from a row, its page does not mention the feature — that does not mean the feature does not exist. Data checked on September 30, 2026.
When Kommo’s native integration is enough
If your business uses only one official WhatsApp number and does not need groups, QR code, several channels or translation, you probably do not need to pay for an extra integration.
In that case, start with Kommo’s native integration:
- it is available on every Kommo plan, including the 14-day trial;
- Kommo charges no fee for it — you pay only Meta for messages (rates by country on Meta’s pricing page);
- you can keep the same number in the WhatsApp Business app and in Kommo at the same time;
- Instagram and Facebook have native integrations too.
It stops being enough when you need groups (they are not synced), want to connect your phone’s number by QR code, need more numbers than your plan allows, or want automatic routing on a plan below Advanced.
See technical details
- Connection: the official WhatsApp API (WABA, a WhatsApp Business Account) through Meta’s Cloud API. Step by step: the Kommo WhatsApp API.
- Coexistence: the same number in the app and in Kommo; Kommo states that group chats are not synced.
- Numbers per plan: Base 1 per user; Advanced 3 (+1 per extra user); Pro and Enterprise unlimited. Numbers above the limit are deactivated after 24 hours.
- Automatic lead assignment: a feature of the Advanced plan and above.
- WhatsApp Lite (Kommo’s old QR connection) no longer appears on current pages for new connections.
When WhatsApp alone is no longer enough
AnyLinga turns your messaging channels into part of your Kommo sales flow.
AnyLinga is our product. The features below are the same ones we use in the tables on this page.
WhatsApp
Telegram
Instagram
Facebook
↓
AnyLinga
Automatic translation ↔ (optional)
↓
Kommo
↓
Pipeline → Stage → Salesperson
Official WhatsApp or QRThe official API or your phone’s number by QR code, whichever fits.
WhatsApp groupsGroup conversations handled right from Kommo.
Several numbersEach number is a separate channel.
Several channelsWhatsApp, Telegram, Instagram and Facebook.
Automatic routingNew conversations go to the right salesperson: a fixed one or in rotation.
Pipeline and stage per channelEach channel with its own pipeline and entry stage.
Automatic translationSalesperson and client each write in their own language.
Everything inside KommoYour team keeps working in the CRM.
Also: scheduled message sending and voice message transcription.
From $21 per channel/monthUnlimited employees. Includes 3,000 translations per month with the first channel and 1,000 more per additional channel; beyond that, translation packs are paid separately. Official API messages are charged by Meta.
Try AnyLinga free7-day free trial · no card
The 10 WhatsApp integrations for Kommo
The six most complete in detail; the rest in brief. For each one: who it fits, what stands out, and price and trial where published.
1. Kommo: native integration
Who it fits: teams that need only the official WhatsApp API, without groups. Highlights: no Kommo fee, on every plan, the same number in the app and in Kommo, native Instagram and Facebook. Price: only Meta’s message charges. Details above.
2. AnyLinga (our product)
Who it fits: teams with groups, several numbers or channels, lead rotation or clients in other languages. Highlights: QR code with groups and the official API, Telegram, Instagram and Facebook, pipeline and routing per channel, optional translation. Price: $21 per channel/month; 7 days, no card. Details above.
3. ChatApp
Who it fits: teams that want WhatsApp by QR or API plus Telegram in Kommo, with groups. Highlights: several channels and numbers; groups become their own cards in Kommo. Price: not published (calculator on the site); 3-day trial.
See technical details
The Kommo integration page lists WhatsApp Web (by phone number, via QR), WhatsApp Business API and Telegram (personal and bot). Routing: pipeline choice. Instagram, Facebook and translation: not stated. ChatApp page.
4. Umnico
Who it fits: teams that want WhatsApp by QR with groups, plus Instagram, Facebook and Telegram in Kommo. Highlights: several numbers, groups in the widget, automatic distribution of incoming requests. Price: from $19.5/month; a trial is available.
See technical details
Connection by QR code; Telegram personal and bot. The official WhatsApp API is listed by Umnico only for amoCRM and Bitrix24. Translation: not stated. Umnico page (in Portuguese).
5. Wazzup
Who it fits: teams that want WhatsApp by QR or API, Telegram and Instagram, and can pay for the Pro plan to get groups. Highlights: distributes clients among salespeople; Instagram with messages and comments. Price: $15, $30, $45 or $90 per channel/month (groups from $45); 3-day trial.
See technical details
Official API with coexistence mode; also Viber. The official API price is not on the plans page. Facebook and translation: not stated. Wazzup page.
6. WhatCRM (Telphin)
Who it fits: teams that want WhatsApp by QR or API with groups (on the Pro and Enterprise plans) and many numbers. Highlights: a page on Kommo’s website; up to 50 connections per widget; random or even lead distribution (Pro and Enterprise). Price: $21.90, $30 or $50 per connection every 30 days (the page header says $18.90 per month without explaining the difference); 3-day trial.
See technical details
Official API through Meta’s Cloud API. Telegram is a separate integration. Requires the Kommo Base plan or higher. Instagram, Facebook and translation: not stated. Page on Kommo.
Other verified integrations
E-chat
Personal WhatsApp, Viber and Telegram numbers by QR code, each assigned to a pipeline or team; a page on Kommo’s website. $15.99 per number/month (the service’s general price); 7-day trial. Page on Kommo.
Radist.online
Regular WhatsApp and the official API, Telegram and cascade lead routing; groups on the Standard plan. $10–12 or $39–48 per number/month, billed in rubles; 3 days, no card. Radist page.
Message.help
Connects the official WhatsApp API to Kommo. From €35/month (unit not stated); a free plan is available. Message.help page.
YouMessages
WhatsApp and Telegram, several numbers, each with its own pipeline; a bot builder. Connection method and price not stated; demo of up to 3 days. YouMessages page.