WhatsApp Business API · Official API

Bulk WhatsApp messaging through the official API

Send bulk messages through the official API, with or without a CRM, and track deliveries and replies in the report. Receive replies in Kommo or, without a CRM, in AnyLinga's web chat with automatic translation.

7 days, 1,000 translations. No credit card required.

Start with what your business needs

Bulk messaging without a CRM

Send messages to customers and track results in the AnyLinga dashboard.

Conversations in Kommo

Connect messaging channels, reply to customers, and keep conversation history in your CRM.

Use either option or both together.

Send bulk WhatsApp messages through the official API, without a CRM

Send promotions, stock updates, invitations, or reminders through AnyLinga. You don't need to connect a CRM.

  1. 1

    Choose your recipients.

    Before sending, AnyLinga excludes duplicate, missing, or invalid numbers, blocklisted contacts, and contacts who have reached the frequency limit. The default limit is one message every 7 days per contact.

  2. 2

    Choose your message.

    Use a Meta-approved template with variables filled in for each recipient. The template can include an image or video in the header and quick-reply, link, or phone buttons. A quick-reply button marked as an opt-out option adds the customer to the blocklist for all future broadcasts.

  3. 3

    Send and track results.

    Send now or schedule in your account's time zone, and adjust the sending speed. The broadcast pauses automatically if Meta pauses the template, limits the number, or restricts the account. The report shows messages sent, delivered, and read when the recipient enables read receipts, along with replies, opt-outs, clicks, and failures with Meta error codes. You can also view paid messages, estimated cost, and cost per reply based on Meta's rate card, plus the delivery funnel and campaign comparisons. Export the data as CSV.

Bulk messages sent through the WhatsApp Business API use only Meta-approved templates. Bulk messaging is available on the WhatsApp Business API.

Creating a broadcast: selecting recipients and a WhatsApp Business API template
Broadcast funnel: selected, sent, delivered, read and replied
Create a broadcast

Track replies to your broadcast

Receive replies in chat and use the report to see who still needs a response from your team.

  • Replies in chatWith Kommo, replies arrive in the lead's chat. The broadcast message appears immediately or only when the customer replies. The latter is the default option and keeps the history clean. On the Workspace plan without a CRM, replies arrive in AnyLinga's web chat with automatic translation.
  • Who still needs a responseThe report counts a reply when the customer replies to the message or writes within 48 hours. The list labeled 'answered / waiting / waiting more than 30 minutes' shows who has not yet received a response from your team.
  • Cost of team repliesA customer's reply opens a 24-hour window in which your team's replies are service messages. Meta includes 1,000 free service messages per month per number. After that, the country rate applies: $0.0034 per message in the US and $0.0014 in India, according to Meta's rate card effective October 1, 2026.
AnyLinga Inbox conversation list and an open chat with a translated message

Talk to your customers directly in Kommo

Messages arrive in your CRM. Your team replies from the lead card, and conversation history stays with the deal.

Multiple numbers and accounts.

Connect channels for different departments and teams.

Group conversations.

Work with supported groups and identify participants.

Contact assignment.

Distribute new contacts among team members.

Routing to the right pipeline.

Choose which pipeline receives leads from each channel.

See the Kommo integration

Upcoming integrations

HubSpot In development

The HubSpot integration is in development.

Bitrix24 Early access

The Bitrix24 integration is in early access. Join the waitlist for launch updates.

Join the waitlist

You write in your language. Your customer receives theirs.

AnyLinga translates incoming and outgoing messages in Kommo. Each team member chooses their working language and can view the original message.

1. Customer sent
¿Esta chaqueta tiene bolsillos?
2. Agent read
Does this jacket have pockets?
3. Agent replied
Yes, this jacket has side pockets.
4. Customer received
Sí, esta chaqueta tiene bolsillos laterales.
  • two-way translation
  • customer language detection
  • language settings for each team member
  • original message view
Team working languages
  • English
  • Español
  • Português
  • Русский
  • Türkçe
  • Indonesia
  • Français
  • Deutsch
  • Italiano

and more than 20 customer languages

Connect your own AI bots to customer conversations

Connect conversations to n8n and your automation logic through the AnyLinga API. You choose the AI model, data sources, and customer service workflow.

  • answering frequently asked questions
  • clarifying requests
  • checking stock or order status
  • collecting details before handing off to an agent

These workflows require you to configure your own bot or automation with AnyLinga Connect. Kommo requires the Advanced plan or higher.

View API n8n connection example

Choose the channels your customers use

WhatsApp via QR
WhatsApp number connected via QR code
  • CRM conversationsavailable
  • Bulk messagingunavailable
  • Groupsavailable
  • Callsunavailable
WhatsApp Business API
WhatsApp Business API number
  • CRM conversationsavailable
  • Bulk messagingavailable
  • Groupsunavailable
  • Callsavailable

Bulk messaging with or without Kommo, using only Meta-approved templates. Calls in the browser and from the lead card.

Telegram bot
Telegram bot connection
  • CRM conversationsavailable
  • Bulk messagingunavailable
  • Groupsavailable
  • Callsunavailable

To chat in a group, add the bot to the group.

Telegram: personal account
Through a bot linked to your profile
  • CRM conversationsavailable
  • Bulk messagingunavailable
  • Groupsunavailable
  • Callsunavailable
Instagram Direct
Instagram account
  • CRM conversationsavailable
  • Bulk messagingunavailable
  • Groupsunavailable
  • Callsunavailable
Facebook Messenger
Facebook Page
  • CRM conversationsavailable
  • Bulk messagingunavailable
  • Groupsunavailable
  • Callsunavailable
TikTok
Direct messages
  • CRM conversationsin development
  • Bulk messagingunavailable
  • Groupsunavailable
  • Callsunavailable

Clear costs for your setup

$21per month per channel

billed: $21

  • AnyLinga: Campaigns has a base price of $19 per month, and Workspace has a base price of $39 per month, plus $21 per connected channel per month. Pay for 6 months to save 10%, or annually to save 16.7%.
  • A channel is one connection: a WhatsApp number, WhatsApp Business API number, Telegram bot or personal account, Instagram account, Facebook Page, or MAX account.
  • Bulk messaging without a CRM is included in Campaigns, with a base price of $19 per month, or Workspace, with a base price of $39 per month, plus $21 per channel per month. Meta charges for messages separately.
  • The first channel includes 3,000 translations per month. Each additional channel adds 1,000. One credit equals one translated message. Unused credits do not roll over to the next month. Additional packs are valid for one year: 2,000 translations for $15, 10,000 for $60, and 50,000 for $250.
  • The number of team members does not affect the price.
  • WhatsApp Business API messages are billed separately, directly by Meta. The cost depends on the template category and country. See the message cost calculator.
  • Meta rates per delivered message, effective October 1, 2026: United States and Canada — marketing $0.025, utility and service $0.0034; India — marketing $0.0118, utility and service $0.0014; United Kingdom — marketing $0.0635, utility and service $0.022. Meta bills you directly in your WABA. AnyLinga adds no markup. See the calculator for other countries.
Calculate Meta message costs

Questions

Can I send bulk messages without a CRM?

Yes. You can send bulk messages through AnyLinga without connecting a CRM and track results in the dashboard. Bulk messaging is included in Campaigns, with a base price of $19 per month, or Workspace, with a base price of $39 per month, plus $21 per channel per month. Meta charges for messages separately.

Which channels support bulk messaging?

Bulk messaging is available only on the WhatsApp Business API, using Meta-approved templates.

Do I need the WhatsApp Business API?

For bulk messaging, with or without Kommo, you need the WhatsApp Business API. Messages are sent using Meta-approved templates. For conversations in your CRM, you can connect WhatsApp via QR code.

Where do broadcast replies arrive?

With Kommo connected, replies arrive in the lead's chat in Kommo. The report shows who has replied and who is still waiting for a response.

What does the Kommo connection provide?

Messages arrive in Kommo as leads. Your team replies through the CRM, and conversation history stays with the deal. For each channel, you can set the pipeline, stage, and assignee: a specific person or round-robin assignment. For broadcasts, choose up to 10,000 recipients from Kommo leads and contacts. Filter by pipeline, stage, assignee, or tags, or select recipients from the lead list.

Can I turn off translation?

Yes. Translation is enabled separately for each team member. You can work without translation.

Do I need to configure my own AI bot?

Yes. Set up your workflow in n8n or an agent accessible over HTTP. AnyLinga Connect sends your bot's replies to Kommo chats through a registered AnyLinga channel. Kommo requires the Advanced plan or higher. The subscription does not include a ready-made AI agent.

What does the trial include?

7 days and 1,000 translations. No credit card required.

Which costs are charged separately?

Meta bills WhatsApp Business API messages directly, based on its rates, the template category, and the country. Additional translation packs are purchased separately and are valid for one year: 2,000 translations for $15, 10,000 for $60, and 50,000 for $250.

How do I cancel my subscription?

You can cancel your subscription at any time. It stays active until the end of the paid period.

How is the official API different from bulk sender extensions and apps?

Unofficial browser extensions and QR-based apps used for bulk messaging risk getting your number banned. AnyLinga sends bulk messages only through the WhatsApp Business API with Meta-approved templates. Recipients don't need to save your number, unlike broadcast lists in the WhatsApp app.

Start with a broadcast or connect conversations to Kommo

Choose your setup and try AnyLinga.

Try 7 days