How to choose a plan and pay for an AnyLinga subscription
The cost of integrating WhatsApp with Kommo through AnyLinga includes the plan's base fee and the number of paid channels. The number of employees does not affect the price.
To choose a plan, pay for AnyLinga, or change your subscription, click the Settings gear at the bottom of the sidebar → Billing tab. There is no separate “Billing” menu item. Kommo accounts pay through Stripe in US dollars.
What you'll need
- An AnyLinga account.
- The number of channels you want to pay for: from 1 to 200.
- An idea of whether you need only CRM integration, WhatsApp broadcasts, or AnyLinga Inbox as well.
- A payment card. You do not need a card to start the trial.
AnyLinga plans and channel pricing
Integration — a $0 base fee; you pay only for channels. The Messengers in your CRM card includes CRM integration and Message translation.
Campaigns — a $19 monthly base fee. The CRM + broadcasts card also includes WhatsApp broadcasts.
Workspace — a $39 monthly base fee. The All in one place card also includes AnyLinga Inbox: broadcasts and customer conversations in AnyLinga Inbox. A CRM is optional.
Each higher plan includes the features of the previous plan. Group chats are not restricted by plan.
Channels are billed separately at $21 per channel per month on any plan. You can pay for 1 to 200 channels. The number of employees does not affect the cost. See the pricing page for details.
What is available during the trial
The trial lasts 7 days from account creation. No card is required to start it. Sections from all plans are available, including broadcasts and Inbox. You can connect up to 5 channels.
You receive 1,000 translations for the trial — Trial credits. They expire at the end of the trial.
On the Billing tab, the Trial section shows N translations left and N messages translated. The Details link opens more information. To learn how translations work, see translation credits.
How to pay for your first subscription
1. Open billing and choose a plan
- Click the Settings gear at the bottom of the sidebar and open the Billing tab.
- Find the Subscription and payment heading. Before payment, Choose your features and connect the channels you need appears below it.
- Under 1. Choose a plan, select the Integration, Campaigns, or Workspace card.
2. Set the number of channels
- Under 2. Channels, set the number using the − and + buttons.
- Check the <amount> per channel per month label. CRM connection included also appears here.
3. Choose a billing period and pay for the subscription
- Under 3. Billing period, select Month. If available, you can select 6 months with the −10% button or Year with −16.7%. The discount applies to both the plan's base fee and channels. Its amount appears in the Discount N% line.
- Check N translations a month included. If needed, use Add more translations and select a pack or No pack.
- In the Your subscription section on the right, check the Plan, Channels: N × <amount>, Discount N%, and N translations / month lines with the Enabled label, the total, and Due today.
- Check the billing frequency in the Then <amount> yearly line and click Pay.
- Complete the payment on the Stripe Checkout page you are redirected to. Kommo accounts pay in US dollars.
How to change channels and plans
4. Change the number of paid channels
- Open Settings → Billing. After payment, the Channels card shows N of M paid and Renews <date>.
- Click − or +. In the Change the number of channels window, check the change shown as N → M.
- When adding channels, the You will be charged <amount> now. line shows the additional charge for the rest of the period.
- When reducing the number, The new price applies from the next period. appears. No refund is issued for the reduction.
5. Check connected channels
- Find the Connected channels list with the N of M counter.
- Use Suspend or Activate for the channel you want.
- Check channels for the suspended and not connected labels.
6. Change your plan
- In the Plan card, find the plan marked Current.
- Click Switch on the plan you want. In the Change plan window, check the … → … change.
- When upgrading, the Charged now for the rest of the period: <amount> line shows the additional charge, prorated for the remaining time.
- When downgrading, no refund is issued, and sections included in the higher plan become unavailable immediately.
How to update your card or cancel through Stripe
7. Open the Stripe portal to update your card
- Open Settings → Billing and click Manage subscription to open the Stripe customer portal.
- Change the card in the Stripe portal.
8. Cancel your subscription
- On the Billing tab, click Manage subscription to open the Stripe portal.
- Cancel your subscription in the Stripe portal.
- Then check the status on the Billing tab.
9. Check your subscription status
- On the Billing tab, check the status: Active, Ending, or Payment failed.
- If the paid period ends without renewal, Subscription expired appears with information about the grace period.
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