Where to view broadcast results if you work in Zoho

Updated: 2026-10-19

View broadcast results in the AnyLinga Broadcasts tab in Zoho CRM: open Campaigns and click Report for the broadcast you want to check. The same reports are available in your AnyLinga account.

What you'll need

Zoho CRM or an AnyLinga account.
The AnyLinga Broadcasts tab if you are viewing the report in Zoho CRM.
A broadcast whose results you want to check.

How to open and review a report

For more about the metrics, see checking broadcast results.

1. Open the broadcast report

In Zoho CRM, go to the AnyLinga Broadcasts tab.
Open Campaigns and click Report for the broadcast you want to check.

Broadcasts are not listed in Zoho's Analytics section. View them in the AnyLinga Broadcasts tab.

2. Check the metrics

On the Results tab, check Recipients, Delivered, Read confirmed, Replied, and Opted out.
Check Cost and Cost per reply.
For details, open the Recipients, Replies, Errors, or Settings tabs.

A broadcast report in the AnyLinga Broadcasts tab showing recipients, delivery, confirmed reads, replies, opt-outs, cost, and cost per reply.

3. Export results if needed

In the report, click Export CSV.
In your AnyLinga account, you can also open the Analytics and Costs sections.

WhatsApp broadcasts from Zoho · An audience from Zoho records

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